Owner of King of Trade Hunter Heggie has been waiting since January to have the shutters installed after his store was broken into three times in 13 months, costing him roughly $75,000 in damages. Smith is now trading parts with other roll shutter companies in British Columbia and northern Alberta to try and cut down wait times for his customers. “Sometimes it disappears and nobody knows where it is for a while, so having that kind of volume, dollar value and materials is a lot not to have in stock when you need it.” “It used to be three months, now it’s more like eight or nine months before we can get it in,” said Chris Smith, co-owner of Urban Fortress Roll Shutters. According to one roll shutter company it can take months to receive the parts they need. “I haven't been woken up once in two and a half years now, so it takes a lot of worry out of my night time life so I can sleep,” said Clark.įor other business owners in the city looking to have the security system installed, it may be on a long wait due to a backlog in supplies coming from overseas. Meanwhile David Clark, who owns Doug’s Sports in Lethbridge, doesn't worry about his shop when he goes home for the night anymore after beefing up security by installing roll shutters on his store’s front windows.
One downtown business owner has waited over three months to have roll shutters installed following a string of break-ins last year, leaving him at risk of another. Lethbridge business owners looking to add security measures to their store may have to wait, as one local roll shutter company says they're dealing with major supply chain shortages.
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